Achieve the productivity, performance and financial benefits of a neurodiverse workforce by optimizing your HR policies and processes.

Effectively implement coaching and mentoring strategies to enable individual and organizational success with the fourth edition of this practical guide.

Emotional Intelligence Coaching describes how to assess and manage the emotions of one's self, or others. The authors present the skills necessary to use EI as a powerful tool to help coach for enhanced performance.

Understand how to use emotion, memory, engagement and design thinking to create effective learning experiences for in-person, remote and digital learning.

Land your next dream job with this one-stop-shop for all your job seeking needs - from CVs, cover letters and networking to tests, interviews and offers.

IQ and psychometric tests are increasingly used in recruitment and selection procedures by those companies who want to ensure they employ workers of the highest calibre. This title includes two full length IQ tests.

Complaint Management Excellence outlines the financial and reputational benefits to be gained from improving customer service levelsand enhancing products and services via an effective system for handling customer complaints.