This revised and updated book explores the academics behind managing the complex service environment that is the ED by combining applied management science and practical experiences to create a model of how to improve operations.

This book explores how a values-based, person-centred and rights-based approach can be applied to every aspect of the experience of dementia. It will appeal to clinicians, practitioners, academics and students from various fields including psychiatry, psychology, nursing, social work and occupational therapy.

Packed with more than 1,500 full-color illustrations, this is a guide to more than 125 of the key medical procedures commonly performed in an office setting. It helps you to perform procedures more effectively and avoid common mistakes.

Expert advice from the medical director of the country's largest state mental health system and the mental health editor of The Huffington Post.

A new and creative way of thinking about the consultation in primary care, for both trainees and practising GPs This book helps readers focus on the two key objectives of every consultation: working out what matters, and deciding with the patient what to do about it.

Offers an interdisciplinary team perspective on caring, presented by 21 veterans of hospice service representing the array of disciplines. Contributors share professional and personal experiences that encompass the medical, emotional, intellectual, spiritual, interpersonal, social, cultural, and economic dimensions of dying and bereavement.