Human Factors in Healthcare educates the reader about what human factors actually entail, providing an insight into the processes of self-awareness, communication, leadership in a crisis, decision making, co-ordination and situational awareness, as well as how they currently function in these areas and ways they might improve.

This book builds on Human Factors in Healthcare Level One by delving deeper into the challenges of leadership, conflict resolution, and decision making that healthcare professionals currently face. It is written in an easy to understand style and includes a wealth of real-life examples of errors and patient safety issues.

The definitive account of the NHS infected blood scandal from the political editor of The Sunday Times.

David Stanley introduces the bold, new leadership theory of Congruent Leadership, presenting it through a series of corporate and clinical case studies and examples, which guide the reader through the possibilities for using their own values to inform best practice.

This is a practical guide to when and how to use small group work in a range of healthcare settings. It provides a practical summary incorporating healthcare, educational, social and management perspectives.