Coaching and Mentoring at Work is aimed not only at coaches and mentors but also at the other half of the partnership, clients.

This text draws together contributions from leading practitioners and academics in order to define the key skills involved in mentoring.

Mentoring is the most cost-efficient and sustainable method of fostering and developing talent within your organisation. This book explains what mentoring is, what various models there are and how these differ from coaching. It shows you how to make a business case for mentoring and then how to set up, run and maintain your own programme.

Ambulance services and paramedics perform critical roles in contemporary healthcare economies, yet this occupation is widely misunderstood. Through in-depth interviews and ethnographic observation, Leo McCann offers the first detailed study of the nature, development, culture, and future of the paramedic profession in England.

This book offers organization leaders and stakeholders a practical guide to the experiences of implementing and evaluating restorative practices and creating a sustainable just, restorative culture. It contains the perspectives from leaders, theoreticians, regulators, employee and patient representatives.