Uncrackable codes and secret cyphers that helped win wars, spark revolutions and change the faces of nations, rediscovered and explored in the newest book by the bestselling author and historian, Sinclair McKay.

How much do you really know about the user experience of your library spaces and services? Do you observe and record your users' behaviour? Do you gather as much qualitative data as quantitative? Are you engaged in user research beyond traditional surveys?

Useful, useable, desirable: like three legs of a stool, if your library is missing the mark on any one of these it's bound to wobble. This primer identifies 19 crucial touch points such as the library website, email, furniture, parking, events, and newsletters. The authors explain why each is important to your library's members and offer guidance on how to make improvements.

This book provides librarians interested in starting a 3D printing service with an overview of 3D printing in medical libraries. It will appeal to those looking to start a 3D printing service or understand the 3D printing space as it relates to medical education, practice, and research.

Planning and Promoting Events in Health Sciences Libraries: Success Stories and Best Practices presents a simple blueprint for planning and promoting library events and programs written with medical librarians in mind.

Full of practical tips, exercises and summaries, this book continues to be a masterclass in qualitative research for students and researchers across the social sciences and beyond.