"First edition published by Butterworth-Heinemann 2003"--T.p. verso.

Accidents, incidents and potential disasters may lurk around every corner or may be staring you right in the face. This book can help you to identify complex (the fatal and costly) incidents in your organization before they take place. It offers a set of skills that is written for the managers who drive safety in their workplace.

A long awaited new edition of this popular student guide to doing research in the increasingly popular fields of tourism and hospitality (with pick up in lesiure and events management, too). A hands on, practical book adopted on courses worldwide.

Every bookshop has a story.

Managing the Risks of Organizational Accidents introduced the notion of an 'organizational accident'. These are rare but often calamitous events that occur in complex technological systems operating in hazardous circumstances. The book advocates that system safety should require the integration of systemic factors with individual mental skills.

Filling a gap in the market, this new title approaches the field through a uniquely international angle, with increased emphasis on the impact of digital technology and supported by international case-studies.

The Coach Fellas are known to almost all tourists who traverse the Irish countryside. This ethnography of critical but unrecognized producers of Irish heritage tourism demonstrates their importance in providing a visitor-specific vision of heritage that contrasts with the realities of contemporary economic development.

A multi-disciplinary approach to policy making and planning in the leisure, sport and tourism sectors, this book provides an introduction for students. It examines theoretical issues underpinning public sector policy making, debates around the role of the state versus market, and models of organisational decision-making.